We are so confident in our product and service, that we offer a no questions asked, 30 day money back guarantee. If you are not happy with our product and service for any reason, and do not wish to continue after using our service, you may return the device for a full refund any time within the first 30 days. Just contact us to let us know you will be sending it back and we will issue a full refund once we receive the equipment back in good working order.