If you are a One Step GPS customer or a visitor to our website,
this policy applies to you.
we collect, use, process and store your data.
If the way in which we collect, use, process or store your data
changes, we will inform you of the changes by publishing updates
to this policy.
If you are our customer, please also check our
Terms and Conditions
signed agreement between us, as these may contain further
details on how we collect and process your data.
If you provide us with personal information about other people,
or if others give us your information, we will only use that
information for the specific reason for which it was provided to
us. By submitting the information, you confirm that you have the
right to provide us with the data and to allow us to collect,
use, process and store it.
When you visit our website or use our products or services, we
collect data. Sometimes you provide us with data, sometimes data
about you is collected automatically.
Browse any page of our website, use the chat feature of our
website, request a demo, use our products or services, and when
you contact us for support, or when we send emails to you.
Opt-in to marketing messages, use the chat feature of our website,
request a demo, place an order, use our products or services,
contact us for support, send us emails, and when we call you or
you call us.
Your name, address, telephone number, and email address.
We collect all details of our financial transaction when you place
an order through our website. This may include your bank account
number, credit card number and CVV, or debit card details that you
provide to pay for our products and services.
Your customers and their street addresses, your vehicles and their
VIN numbers, the routes and places visited by your vehicles,
computer data from vehicles, miles traveled, time spend in transit
and idle, camera recordings, your employees’ names, your drivers’
routes, appointments, and business data entered into our products
by your employees or collected using our devices.
Your IP address, login information, browser type and version, time
zone setting, browser plug-in types, geolocation information about
where you might be, operating system and version.
Your URL clickstreams (the path you take through our site),
products/services viewed, page response times, download errors,
how long you stay on our pages, what you do on those pages, how
often, and other actions.
We do not collect any “sensitive data” (like racial or ethnic
origin, political opinions, religious/philosophical beliefs, union
membership, genetic data, biometric data, health data, data about
your sex life or orientation, or criminal history) except when we
have your specific consent, or when the law requires us to. We ask
that you not provide us with sensitive data.
One Step GPS is primarily a business-to-business service directed
to and intended for use only by those who are 18 or over. We do
not target One Step GPS at children, and we do not knowingly
collect any personal data from any person under 13 years old.
Data protection laws applicable in some places provide that we can
only use your data for certain reasons and when we have a legal
basis to do so. Here are the reasons for which we process your
Managing your use of our products and services, login and
authentication, remembering your settings, processing payments,
hosting and back-end infrastructure.
Testing features, interacting with feedback platforms and
questionnaires, managing landing pages, heat mapping our site,
traffic optimization and data analysis and research, including
profiling and the use of machine learning and other techniques
using your data.
Notifying you of any changes to our service, solving issues via
live chat support, phone or email including any bug fixes or
Enforcing our rights under our
Terms and Conditions
other agreements between us.
Sending you emails and messages about new features, products and
services, and content. If you have previously given consent to
send you marketing emails, you can withdraw your consent by
emailing us at
If you choose to do this, you can continue to use the website and
browse its pages, but we will not be able to process transactions
without personal data.
You can block cookies by activating a setting on your browser
through your browser settings. If you turn off cookies, you can
continue to use the website and browse its pages, but One Step GPS
and certain services (like Intercom) will not work effectively.
We will inform you (before collecting your data) if we intend to
use your data for marketing and if third parties are involved. You
can opt out from marketing by emailing us at
If you have opted-in to receive text messages from us, then you
consent to us contacting you by text message, but we will not
sell your information.
This includes the right to ask us to provide information about:
- the types of data we collect
- why we collect it
- how we use it
- which third parties may have access to it
how long the data will be stored or the criteria used to
determine that period
We will do our best to provide you with the information within one
month of your request.
We will do our best to make the requested changes to your
information within one month of your request.
We may use your data to determine whether we should let you know
information that might be relevant to you (for example, tailoring
emails to you based on your behavior). Otherwise, the only
circumstances in which we will do this is to allow you to use our
products and services.
If you cancel your service, or we suspend it for non-payment, you
will not be entitled to receive the data that is stored within our
system or on the devices that you return to us.
You can do this by asking us to erase any personal data we hold
about you or any consumer if it is no longer necessary for us to
hold the data for purposes of your use of our products or
services. To the extent that you have submitted your personal data
when placing an order, it is necessary for us to hold that data to
enable you to use our products and services.
Please contact us at 818-659-2031 between the hours of 8am and 5pm
Pacific Time, or email
you have a concern about how we are using your data, so that we
can try to address your concerns.
We use physical, electronic, and managerial measures to safeguard
and secure the information we collect.
You provide personal data at your own risk; no data
transmission is guaranteed to be 100% secure
You are responsible to protect your username and password:
keep them secret and secure
If you believe your privacy has been breached, please contact
us immediately at 818-659-2031 or email
We will delete and stop actively using any personally identifiable
information about you or any individual who has requested that
their information be removed, promptly after you ask us to do so.
We may store data that is not personally identifiable information
for longer periods.
Sometimes we may need to share your data with third parties. For
example, we submit geolocation data to Google to improve
geocoding. We store data on Amazon servers, and have partnerships
with SpeedGauge, Inc., Rarestep, inc. (providers of Fleetio), and
ServiceTitan, Inc., among others. Your data is shared with third
parties only when necessary and according to the safeguards and
use and processing of your data will be governed by those
companies’ privacy policies.
cookies, we (and these third parties) will issue cookies when you
interact with our site or our services. These may be “session”
cookies meaning they delete themselves when you leave our site, or
“persistent” cookies which do not delete themselves and help us
recognize you when you return, so we can provide a custom
You can block cookies by activating a setting on your browser
through your browser settings. If you use your browser settings to
disable, reject, or block cookies (including essential cookies),
certain parts of our website will not function fully. In some
cases, our website may not be accessible at all. Please note that
third parties use those cookies.
For the purposes of complying with the California Consumer Privacy
Act, or CCPA:
We act solely as a service provider with respect to personal
- We do not sell personal information.
We do not retain, use, or disclose personal information for
any purpose other than for the specific purpose of providing
you with our products and services, and we do not retain, use,
or disclose personal information for any purpose outside of
our direct business relationship with you.
If you or a consumer whose data you have provided asks for
access to their personal data, information about the
categories of sources from which it is collected, or
information about the categories or specific pieces of
personal data, we will cooperate, including by providing the
requested information in a portable and, to the extent
technically feasible, readily useable format.
If we are unable to delete personal data for a valid legal
reason, we will tell you why, we will only retain the personal
data for that reason, and we will delete the personal data
after the reason for keeping it no longer exists.
Our products and services are not enabled for use in the EU.
If you are a resident of the EU, we act as the “data
controller” (as that term is defined in the European General
Data Protection Regulation, or GDPR) of personal data. This
means we determine how and why your data is processed
We process data in the United States and third countries
outside of the EU that are not the subject of an Adequacy
Decision (as those terms are defined in the GDPR). By
submitting your personal data, you agree that we can transfer,
process and store your personal data anywhere in the world.
If this policy changes, we will post any changes on this page.
Please check back to ensure that you are made aware of any