How Fish Window Cleaning uses advanced fleet tracking to build a more efficient and profitable franchise
Fish Window Cleaning is the nation's premier window cleaning company with over 270 franchises across 45 states. In addition to interior and exterior window cleaning, the company cleans gutters, ceiling fans, skylights, chandeliers, and more.
Between its residential and business customers, Fish Window Cleaning maintains more than 200,000 happy customers. The company sets the industry standard for excellent customer service, franchisee support, and employee growth potential.
To offer impeccable service to a large number of clients, Fish Window Cleaning must achieve a high level of crew visibility. We spoke with one franchisee to understand how they unlock maximum efficiency and profitability with One Step GPS—and what makes us the preferred telematics vendor for Fish Window Cleaning franchises.
Fish Window Cleaning is the nation's premier window cleaning company with over 270 franchises across 45 states. In addition to interior and exterior window cleaning, the company cleans gutters, ceiling fans, skylights, chandeliers, and more.
Between its residential and business customers, Fish Window Cleaning maintains more than 200,000 happy customers. The company sets the industry standard for excellent customer service, franchisee support, and employee growth potential.
To offer impeccable service to a large number of clients, Fish Window Cleaning must achieve a high level of crew visibility. We spoke with one franchisee to understand how they unlock maximum efficiency and profitability with One Step GPS—and what makes us the preferred telematics vendor for Fish Window Cleaning franchises.
Fleet tracking: the key to efficiency and profitability
Research shows that fleet management technology increases efficiency, allowing crew members to complete more jobs (Media Valet, 2025). For many fleets, more jobs completed in less time means greater profitability.
When Fish Window Cleaning learned of the benefits of fleet tracking, they understood how it could help them achieve faster service and happier customers. Other franchisees recommended One Step GPS, an advanced fleet tracking software with a 4.9-star rating
We spoke with franchise owner Monica Duong to learn how Fish Window Cleaning uses our industry-leading solution to maximize productivity and revenue—and why they now recommend One Step GPS themselves.
“The more glass you clean, the better—the more money you can make.”
Fish Window Cleaning needed a reliable way to continuously keep up with numerous vehicles, crew members, and worksites. They found their solution in One Step GPS' dependable real-time tracking
- Rapid update speeds: Location data refreshes every 1-30 seconds
- High precision: Accurate to within about 6 feet
- Top uptime rates: Highest system uptime rate in the industry at more than 99.9%
One Step GPS' most valuable feature? According to Fish Window Cleaning, it's the ability to see where their employees are at any moment—and how long they spend at each job. This allows management to reroute crews in response to delays, keeping customer wait times low and satisfaction rates high.
“This feature really gives us another way to manage our employees without having to physically be near [them].”
Real-time tracking provides the insights needed to train crew members to maximize productivity, allowing them to complete more jobs per day. One Step GPS also helps management coach crew members who may be falling behind.
“Over time, [employees] are supposed to get faster,” explained Duong. “So if I'm seeing a pattern where they're not working as fast and they're not comparable to their training, then it tells me there are certain areas that I need to work on with that employee.”
From improving driver behavior to preventing theft , One Step GPS is the ultimate solution for total visibility around the clock.
“One really great feature … is being able to monitor [employee] driving behavior so we can manage our risk.”
The One Step GPS driver safety suite is Fish Window Cleaning's key to building a world-class safety program—without the need for micromanagement. Live safety notifications keep managers informed, while in-cab alerts maximize employee accountability.
Real-time GPS alerts for dangerous behavior include:
- Speeding
- Rapid acceleration
- Close cornering
- Aggressive driving
- Hard braking
- And more
AI-powered dashcam alerts include:
- Cell phone use
- Drinking and eating while driving
- Drowsy driving
- Distracted driving
Custom live alerts include:
- After-hours vehicle use
- Operation outside defined boundaries
- Vehicles entering or leaving worksites
- Deviation from set routes
- Device tampering
Complete visibility isn't just the answer to improved safety and asset security—it also helps cut operational costs . Among many others
One Step GPS fleets report savings on
- Insurance premiums
- Fuel usage
- Maintenance
- Labor
With easy-to-install devices and unlimited access to our award-winning team of experts, One Step GPS installation was “a very seamless process from start to finish,” according to Duong.
To fit every application, fleets can choose from a variety of dependable devices that install in just seconds or minutes:
Fully in-house and based in the USA, our fleet specialists are standing by to support your team from setup to daily operations.
“We have had to reach out to One Step in the past before, and the customer service is top-notch—they get back in touch with us in a timely manner.”
One Step GPS:
- ✅ No contracts, no hidden fees
- ✅ Real-time tracking at $13.95 per month per device
- ✅ AI dashcams + real-time tracking at $29.95 per month per device
- ✅ Top-rated, US-based customer support
Ready to experience the difference yourself? Call or chat with a fleet expert today and start optimizing your operations.
