Reviews

Item: One Step GPS
Rating: 5
Author: Brian S.

Overall Satisfaction Rating

1,800+ ratings

20000+ Customers

Shopper Approved over 1000 5-star reviews

Best customer support I've ever experienced! Quick responses, attention to detail, and fast results. They genuinely care about our experiences and seek input for feature development. When I expressed concerns about new platform changes, they immediately responded. A design specialist reached out, discussed creative solutions, and implemented improvements, making the portal better than before. Fast responses and exceeding expectations! The best support software in my 15 years in the industry.

Daren K

San Diego, CA

These guys were great during the sales process, and with the service provided after the sale too. I dealt with the same person during the sale, as well as the questions with the software afterward. Highly recommend this company and staff.

Brian S.

San Francisco, CA

One Step GPS is a great and easy system to install and use! I would recommend this product for businesses who have multiple trucks. I love how I can follow them in the city while sitting in the office. No more calling the crew leader and finding out where they are in there schedule. Very affordable!

Steven A.

Denver, CO

We are very pleased with these GPS devices. They do everything we need them to do. On the rare occasion we've had to contact customer service we've never been put on hold and all of our questions are answered immediately.

Nate G.

Denver, CO

I would recommend onestepgps to anyone requiring a tracking method. Certainly the easiest and least painful of any gps services that I have seen.

Dan S.

Orlando, FL

One Step paid for its self on the first day in service. It is a great tool to keep up with our product, service to the customer and make sure that our drivers are following speed limits

Mike A.

VA, United States

We were with a different GPS system before finding OneStep. We are glad we made the switch as it is a much more simple user friendly program. We are very happy with it. I can track everything I need to with ease.

Miranda P.

FL, United States

Clearly customer service oriented. Walked me through the interface and options. Very knowledgeable. Easy installation in a vintage car. Very happy.

Will P.

NY, United States

This is exactly what we needed. Excellent way to track our trucks!

David T.

Los Angeles, CA

I have had One Step for a couple years now and I feel it has certainly paid off. They are always helpful if I need to change settings and add or delete a vehicle.

Frank G.

FL, United States

OneStepGPS is the third service provider we have tried, and three times is the charm. We have been satisfied customers for a long time now. The service works great, the staff is personable, the price is fair.

Roger B.

IL, United States

Works great - wonderful support. 100% no issues and would recommend any time.

Sonne V.

IN, United States

Excellent service for monitoring trucks on route - easy to route new stops with the address look-up function

Barbara T.

FL, United States

One Step GPS was very helpful in explaining their system and showing me how it worked when I ordered it. They shipped it right out to me. When it arrived they walked me through setting it up. It has helped me locate and keep track of my cars and trucks. Works great in North Florida. I have no complaints with them or their service. I will be ordering more from them. Thank you One Step GPS.

Walter M.

FL, United States

Very helpful people. They got me set up and tracking in no time of the arrival of my equipment. I'm able to see where my equipment is at by just a click on my phone and that gives me great peace of mind knowing where my investment is located

Jon A.

AZ, United States

Great product for a great price. We are a small company with a fleet of 5 trucks and this product has really helped us stay on top of maintenance and catch any private, unauthorized use of company vehicles. Highly recommend.

Toby J.

FL, United States

If you have any issue OnestepGps guys are always there to help. YES, they do pick up phones right away and keep you informed till everything gets done or fixed. All i can say is we are a fleet company who has been with those guys for almost a year and I DONT REGRET AT ALL and I AM VERY PLEASED with service Thank YOU

Rebecca M.

MA, United States

I started with one GPS tracker just to try their service. This is the most cost effective and accurate way to keep track of your fleet.I now have them on all of my trucks .Would highly recommend One Step GPS

Wendy A.

PA, United States

We have had a great experience using the OneStepGPS units. It allows us to notify our customers using the geofencing to provide the best JIT service. They are almost instantaneous with there alerts when entering and exiting these zones. It also allows for us to update our customers with precise locations of our equipment. It has been far superior than apps assigned to phones to complete this service. Thanks OneStep!

Dennis H.

AZ, United States

Very simple device to use, and reasonably priced. Literally plug it in the vehicle port and set up the account online and it's done! Customer service is excellent. Always answer the calls immediately, log-in to see the questions and immediately resolve the problem. Very user friendly app. Highly recommend this company for your GPS needs.

Woody P.

MD, United States

I truly recommended One Step GPS , good service and you can see the truck in real time also excellent customer service. Thank you for making my job easier.

Liudmila B.

FL, United States

Plug and play product that performs everything I needed. Does not need mobile data from the individuals cell phone or any app to be running on said driver of the vehicles phone. Their One Step GPS app both for mobile devices and desktops are pretty user friendly and easily used.

Trevor M.

PA, United States

From initial contact to sale, the experience was great. Customer service has been quick and reliable since we have started using OneStepGPS.

Val S.

IL, United States

What I appreciated about onestepgps.com was the approach they took to making sure my company had exactly what we needed to suit our purposes, and not a lot of function we'd never use. The product arrived when I was told it would, it does everything I was told it would. I am extremely grateful onestepgps.com was recommended to us, we're very happy.

Pundmann F.

MO, United States

I was looking for a new solution to track my delivery vehicles and got more than I expected. The map feature including traffic conditions is a great guide to help direct drivers around time loss areas. Also being able to see idle time, harsh accel and braking, track service history, track routes taken by selecting dates and times, all aid in driver training and proper use of time and equipment. All for a very reasonable rate.

Bob S.

MA, United States

The plug-in did not work in our area we had to use the direct connect staff was very helpful in getting our device up and going. We live in the country device is working great

Robin F.

ME, United States

OneStepGPS is awesome they easily answered all my questions about installing and app, it works flawlessly and a great priceI won't hesitate to buy more as needed

Mark B.

FL, United States

This is probably a game changer for business owners. The location is great to inform customers when the crew will arrive as well as, stopping employees from various unscheduled or misguided stops. It pays for itself

Mike O.

OH, United States

One Step GPS was very professional and knowledgeable about their products. Our GPS came quickly in the mail. Their products work great. They help us to track our workers and notify us about engine idle too long, speeding, etc. I would highly recommend One Step GSP for any kind of vehicle tracking. Thank you.

Lois A.

SC, United States

Great customer service we track all our trucks now and it has saved us $ and now we have been able to inform drivers about the routes they take to tow calls that are wrong and get them there faster I never thought I would buy GPS service for our trucks, because I'm a old school kind a guy. but because of Adam at one step we did and it was the best decision I made. Thank you, One Step GPS !

Charlie T.

OH, United States

We have had a few hiccups along the way with getting all of our company GPS's setup and working how we wanted. But all of them have been resolved within minutes of calling. No automated press blah blah, just Adam picking the phone right up and fixing the issue. It was not what I expected considering they are one of the cheapest GPS companies out there. I would definitely recommend them

Mark W.

NY, United States

James was exceptional at helping me with my order. He followed up with me periodically to make sure the product was still performing to my liking, and I felt like he was always available for any questions I had. I would definitely recommend OneStepGPS to anyone looking to utilize the features they have to offer. The price is great, and they even offered an API for me to integrate my application with

Kylie S.

IL, United States

Great customer service and flexibility, especially with me being a new client. The unit works as promised and the cost is the best in the U.S. - Cannot say enough great things about their team, would recommend to any company needing GPS tracking devices/services!

Rich E.

FL, United States

After reviewing several companies to provide GPS tracking solutions for our company - One Step was the clear choice. Their customer service is TOP NOTCH. We first ordered only a couple units to try them out and after using them for about a week, we ordered more units for the rest of our vehicles. If you are looking the en EXCELLENT solution for your GPS tracking needs, One Step is the company to choose.

Mike B.

OH, United States

OneStepGPS works as promised. We have been using them for more than a couple of months now and they have never been down. Every tracker works flawlessly and the updates are continuous so I always know exactly where my cars are. Customer service is personal and you feel like you're working with a friend, so you know you are going to receive the attention you need. Highly recommend!

Rebecca G.

IL, United States

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Monitor your fleet

Reduce operational costs

Establish asset security

Advance fleet safety

Simplify compliance

Install and manage with ease

Adapt for sustainability

Prepare for electrification

Construction

Government

Home Services

Infrastructure

Landscaping

Passenger & Transit

Transportation

Contact us

Fleet resources

Investor Relationships

Insurance partners

Commitment to sustainability

Security standards

Ethics and compliance

Code of conduct

100-day money back guarantee

Lifetime warranty

No contracts

Features and capabilities

Reviews